Terms & Conditions

VIP PROGRAMME

The VIP programme consists of one 1:1 class (60 minutes) over a period of 4 weeks and asynchronous tasks to be completed within the coaching programme.

Payment for service. Payments will be made through Calendly and secured by Stripe and the date of payment will determine the starting date of the VIP programme. Once the payment is made, it cannot be refunded. However, the 1:1 class can be rescheduled through Calendly to postpone the beginning of the coaching programme.

1:1 class cancellation. It’s very important that class of the VIP programme is completed, so there is a very flexible cancellation policy for the VIP programme and last minute cancellations are accepted. However, we all live busy lives so a 24-hour notice would be really appreciated. This will give others the chance to fill your spot and me the time to reorganise my work and lesson plans.

1:1 class rescheduling. Once you book a class through Calendly, you will receive a confirmation email. Please keep it safe and do not delete it as it will come with links to reschedule and cancel your appointment. Please use this link to reschedule or cancel your appointment.

No shows. The only case in which a 1:1 class will not be rescheduled is in the case of no shows. If you don’t show up for our class and no contact is made, the class will be considered as completed.

Communication. You can reach me via email or Telegram anytime and expect my reply during office hours, that is 9:00am - 5:00pm New Zealand Time

SUPER-FLEXIBLE PROGRAMME

The super-flexible programme is completely asynchronous and lasts 4 weeks.

It can be renewed at the end of the 3rd week or 2 or 3 months can be paid upfront.

The super-flexible programme is booked through Calendly and the payment is secured by Stripe. Once the payment is done, it cannot be refunded.

If you wish to pay in GBP, USD or NZD, the payment will be done through a bank transfer, no Calendly involved.

Communication. You can reach me via Telegram anytime and expect my reply during office hours, that is 9:00am - 5:00pm New Zealand Time.